Privacy policy

Who we are

Echrimeddar is a technical service that connects online shops to their Facebook Page and Instagram professional account. The publisher of the service is shown at the bottom of this page.

Data we process

When someone messages a shop's Page, comments on one of its posts or interacts with its messages, Meta sends Echrimeddar:

• the identifiers Meta assigns to the Page and to that person (Page-scoped identifiers);
• the content of the message or comment (text, attachments as links);
• the date and time of the event.

Echrimeddar collects no other data and sets no advertising cookies.

Why

Only to forward these messages to the shop that owns the Page, so that it can reply and handle orders. No other use: no advertising, no profiling, no resale.

Recipients

Only the shop that owns the Page receives the messages that concern it, over an encrypted and signed connection. No other shop, no third party.

Retention

Echrimeddar keeps each received message for 7 days at most, long enough to forward it, then deletes it automatically. The shop then keeps messages according to its own privacy policy.

Security

Encrypted connections (HTTPS), signature check of every message received from Meta, signed forwarding to the shop, encrypted secrets.

Your rights

You can ask for access to your data or for its deletion: see Data deletion. For data kept by a shop, please also contact that shop.